Where can I find your chocolates?
You can always order online and we'll ship your chocolate direct to you. You can also visit our Locations page to find a store near you that carries Nova Chocolate.
How can I contact you?
Visit our Contact page and drop us a line!
When can I expect to get my order? How does shipping work?
During the cooler months, we ship out orders five days a week using USPS Priority Mail. A tracking number will be emailed when your shipment leaves the shop. Please be ready to receive the package, we don't want the chocolate to melt on your doorstep!
During the warmer months (typically May-Sept) we only ship on Monday-Wednesday to prevent your order from sitting in a hot warehouse over a weekend. Plan accordingly if you need your order by a certain date.
All shipments are protected with insulated packaging and cold packs when we deem it necessary. We work hard to get your chocolate to you in pristine shape.
How long will my chocolate last? How should I store it?
Nova Chocolate bars can last well over a year if you hold off eating them for that long! Our truffles are best within 45 days of shipping. Jar ganache is best within a year of shipping.
All of our chocolate is best stored in a cool and dark location. It loves to lounge at 70 degrees, but a few degrees in either direction and it won't complain. Refrigeration is less than ideal, as the moisture can degrade the chocolate.
I have an allergy, can I eat your chocolates?
Please check each product page for a list of included ingredients. Except our Sea Salt Almond truffles (which obviously contain nuts), all of our products are free of common allergens such as nuts, soy, dairy, and gluten. Our production facility does process nuts and dairy. If you're concerned about a specific allergy, please contact us!